<dhhead>DIRECTORS REPORT</dhhead>
To the Members,
Your Directors have pleasure in presenting their Forty-Fi_h Annual
Report and the Audited Statements of Accounts for the Financial Year ended March 31, 2024.
FINANCIAL HIGHLIGHTS
(Rs. in crores)
Particulars |
F.Y. 2023_24 |
F.Y. 2022_23 |
P rofit Before
Depreciation And Taxation |
10,252.47 |
8,709.07 |
Less:
Depreciation, amortization and impairment |
568.83 |
524.18 |
P rofit Before Tax |
9,683.64 |
8,184.89 |
Less: Provision
for taxation |
2,493.16 |
2,205.55 |
P rofit After Tax |
7,190.48 |
5,979.34 |
Add: Balance
brought forward from previous year |
15,623.21 |
12,193.92 |
Balance available
for appropriation |
22,813.69 |
18,173.26 |
Appropriations |
|
|
General Reserve |
(719.05) |
(597.94) |
Statutory Reserve |
(1,438.10) |
(1,195.87) |
Debenture
Redemption Reserve |
284.88 |
(111.85) |
Dividend on
equity shares of face value of Rs.10/- each |
(1,876.22) |
(561.64) |
Effects of
Business Combination |
- |
(83.65) |
Amount
transferred from share option outstanding on account of forfeiture of share options |
- |
0.90 |
Balance
carried to Balance Sheet |
19,065.20 |
15,623.21 |
CREDIT RATING
S&P Global Ratings upgraded your Companys Long-Term Issuer
Credit Rating from BB-/Stable/B to BB/Stable/B. e following credit ratings of the
securities/ instruments/ loans, credit facilities and other borrowings of the Company as
on March 31, 2024 were a firmed/reafirmed by the rating agencies:
Name
of Rating Agency |
Securities
/ Instruments/ Loans, Credit Facilities and other Borrowings |
Ratings |
CRISIL |
Commercial Paper |
CRISIL A1+ |
|
Bank Loan
Short-Term |
CRISIL A1+ |
|
Bank Loan
Long-Term |
CRISIL
AA+/Stable |
|
Non-Convertible
Debentures |
CRISIL AA+/
Stable |
|
Subordinated Debt |
CRISIL
AA+/Stable |
|
Long Term
Principal Protected Market Linked |
CRISIL PPMLD
AA+/Stable |
|
Debentures |
|
Name
of Rating Agency |
Securities
/ Instruments/ Loans, Credit Facilities and other Borrowings |
Ratings |
India Ratings
& Research |
Commercial Paper |
IND A1+ |
Private Limited |
Bank Loan
Short-Term |
IND A1+ |
|
Bank Loan
Long-Term |
IND AA+/ Stable |
|
Non-Convertible
Debentures |
IND AA+/ Stable |
|
Subordinated Debt |
IND AA+ /Stable |
|
Term deposits |
IND AA+/ Stable |
|
Principal
protected market linked debentures |
IND PP-MLD
AA+/Stable |
CARE |
Commercial Paper |
CARE A1+ |
|
Non-Convertible
Debentures |
CARE AA+/Stable |
|
Subordinated Debt |
CARE AA+/ Stable |
ICRA |
Fixed Deposit |
[ICRA] AA+
(Stable) |
|
Non-Convertible
Debentures |
[ICRA] AA+
(Stable) |
Standard &
Poors Ratings |
Long-Term Issuer
Credit Rating |
BB/ Stable |
|
Short-Term Issuer
Credit Rating |
B |
|
Senior Secured
Notes |
BB |
Fitch Ratings |
Long-Term Issuer
Default Rating |
BB/ Stable
Outlook |
|
Short-Term Issuer
Default Rating |
B |
|
Senior Secured
Notes |
BB |
|
Local Currency
Long Term Issuer Default Rating |
BB/ Stable
Outlook |
DIVIDEND
Your Directors have declared two interim dividends for the Financial
Year 2023-24: e first interim dividend of Rs.20/- per equity share on 37,54,47,272 equity
shares of face value of Rs.10/- each fully paid-up (200%) was declared on October 26, 2023
and the second interim dividend of Rs.10/- per equity share on 37,56,52,340 equity shares
of face value of Rs.10/- each fully paid-up (100%) was declared on January 25, 2024. e first interim
dividend and second interim dividend was paid to eligible Members on November 20, 2023 and
February 17, 2024, respectively. e total interim dividend involved a cash outflow of
Rs.1,126.55 crores. e interim dividend was paid to Members, subject to deduction of tax at
source as per the applicable rate. e Board of Directors has recommended a final dividend of
Rs.15/- per equity share of face value of Rs.10/- each fully paid up i.e. 150%, for the
Financial Year 2023-24 subject to declaration by Members at the ensuing 45th
Annual General Meeting (45th AGM) of the Company. With this the total dividend
(including two interim dividends as mentioned above) for the Financial Year 2023-24 will
be Rs.45 per share
(i.e.450%) as against total dividend of Rs.35/- per equity share
(i.e.350%) for the Financial Year 2022-23.
As stipulated in Regulation 43A of the Securities and Exchange Board of
India (Listing Obligations and Disclosure Requirements) Regulations, 2015 ("Listing
Regulations), the Dividend Distribution Policy forms part of the Corporate
Governance Report and is also available on the website of the Company at
https://cdn.shriram finance. in/sfl-kalam/files/2024-05/Dividend-Distribution-Policy.
pdf?VersionId=uGRmgVz0g8fix9sCkLfCtkHl9fy042JC9
TRANSFER TO RESERVES
Under Section 45-IC (1) of Reserve Bank of India (RBI) Act,
1934, non-banking financial companies (NBFCs) are required to transfer a sum
not less than 20% of its net profit every year to reserve fund before declaration of any dividend. e
amounts transferred to General Reserve, Statutory Reserve and from Debenture Redemption
Reserve are mentioned in the Financial Highlights under the heading
Appropriations.
CAPITAL ADEQUACY RATIO
Your Companys total Capital Adequacy Ratio (CAR), as on March 31,
2024 stood at 20.30% of the aggregate risk weighted assets on balance sheet and risk
adjusted value of the off-balance sheet items, which is well above the regulatory requirement
of minimum 15%. e Tier 1 ratio and Tier 2 ratio as on March 31, 2024 were 19.55% and 0.75%
respectively. Your Companys overall gearing (Debt/Tangible Net-worth) as on March
31, 2024 increased to 4.42x as against 4.20x as on March 31, 2023.
OPERATIONS AND COMPANYS PERFORMANCE
e total Assets Under Management stood at Rs.2,24,861.98 crores as on
March 31, 2024 as compared to Rs.1,85,682.86 crores as on March 31, 2023. e Company had
3,082 Branches and other offices across India as on March 31, 2024. For the Financial Year ended
March 31, 2024, your Company earned Profit Before Tax of Rs.9,683.64 crores as against Rs.8,184.89 crores in
the previous Financial Year ended March 31, 2023. e Profit After Tax for the Financial
Year ended March 31, 2024 was Rs.7,190.48 crores as against Rs.5,979.34 crores in the
previous Financial Year. e total income for the year under consideration was Rs.34,997.61
crores and total expenditure was Rs.25,313.97 crores. e detailed analysis of income and
expenditure and financial ratios is made in the Management Discussions and Analysis
Report forming part of this Annual Report. e Company continued to apply prudent liquidity
management techniques and adopt strategy of maintaining adequate liquidity bu_er
throughout the Financial Year 2023-24 making available adequate funds for onward lending
for our business operations meeting our liabilities on time, thereby further strengthening
the trust and confidence reposed on us by our customers, lenders, creditors, fixed deposit
holders and security holders. During the year under review, the Company has mobilized
funds from domestic as well as international market in seamless manner.
MOBILISATION OF FUNDS
Your Company has d iversified borrowing profile comprising availing Term loans/Cash Credit facilities from Banks
and financial institutions and corporates, accepting Fixed Deposits- through retail,
corporates/entities, issue of Non-Convertible Debentures, Subordinated Debts, Commercial
papers, External Commercial Borrowings through loans and issue of senior secured notes,
etc. Your Company continues to further expand/diversify its borrowing profile by tapping
new lenders and geographies.
Mobilization of funds during the year under review from following
sources/ instruments was as under:
Sr.
No. Particulars |
F.Y. 2023-24 |
F.Y. 2022-23 |
1 Term Loans/cash
credit from Banks |
40,110.25 |
36,136.96 |
2 Term Loans from
Financial Institutions/ Corporates |
4,625.00 |
3,100.00 |
3 Fixed Deposits |
17,872.77 |
16,360.88 |
4 Inter Corporate
Deposits |
- |
24.61 |
5 Non-Convertible
Debentures Institutional |
10,202.60 |
7,961.70 |
6 External
Commercial Borrowings (Loans) |
7,725.75 |
5,424.68 |
7 External
Commercial Borrowings (U.S. Dollar Senior Secured Notes) |
6,238.50 |
1,233.00 |
8 Securitisation |
22,944.54 |
16,965.25 |
9 Commercial
Papers |
6,615.00 |
- |
10 Subordinated
Debts |
50.00 |
165.00 |
Loans from Bank and Institutions
During the Financial Year ended March 31, 2024, the Company
successfully mobilized Rs.40,110.25 crores through term loans and cash credit facilities
from a diverse array of banks, including public, private, and foreign institutions.
Additionally, the Company secured Rs. 4,625 crores in loans from financial institutions and
corporate entities. ese achievements reflect the Companys robust relationships with its lending partners,
who continue to provide persistent support.
Fixed Deposits
e fixed deposits mobilization during the Financial Year ended March 31,
2024 continued to be encouraging on account of popularity of the Companys Fixed
Deposit Schemes due to its long track record of offering better return and safety of
investment and giving good services to fixed deposit holders.
During the year under review, your Company launched Fixed Investment
Plan, which combines the stability of fixed returns with a flexible monthly savings plan.
During the Financial Year ended March 31, 2024, the Companys fund
mobilization from fixed deposits was higher at Rs.17,872.77 crores as against
Rs.16,360.88 crores in the Financial Year ended March 31, 2023. As on March 31, 2024,
there were 8,869 fixed deposits aggregating to Rs.146.96 crores that have matured but
remained unclaimed. ere were no deposits, which were claimed but not paid by the Company.
e unclaimed deposits have since reduced to 2,950 deposits amounting to Rs.31.53 crores.
Appropriate steps are being taken continuously to obtain the depositors instructions
so as to ensure renewal/ repayment of the matured deposits in time. In accordance with the
Master Direction - Non-Banking Financial Companies Acceptance of Public Deposits (Reserve
Bank) Directions, 2016, the Company has created a floating charge on the statutory liquid
assets comprising of investment in government securities (face value) to the extent of
Rs.6,550.44 crores in favour of trustees on behalf of the public deposit holders of the
Company.
Non-Convertible Debentures and Subordinated Debts
During the year under review, the Company has raised Rs.10,202.60
crores through issuance of privately placed Listed, Secured, Redeemable, Non-Convertible
Debentures. e proceeds of the issue have been utilized for financing of all asset
classes, refinancing of existing debt and other general purposes of the Company.
During the year under review, the Company has raised Rs.50 crores
through issuance of Subordinated, Unsecured, Rated, Listed, Privately Placed, Redeemable
Non-Convertible Debentures in the form of subordinated debt for inclusion as Tier II
Capital.
External Commercial Borrowings (ECB) (Senior Secured Notes
& Loans)
Commitment towards socio-economic advancement is at the core of the
Companys business. Your Company provides financing to drivers who typically do
not qualify for bank loans due to the lack of stable income. Your Company plays an
important role to promote financial inclusion by catering to the financial needs of millions, in
particular First Time Borrowers ("FTB"), Driver-Turned-Owners
("DTOs"), Small Road Transport Operators ("SRTOs"), Micro, small and
medium enterprises ("MSMEs") by offering affordable finance on
pre-owned commercial vehicles, construction equipment, Tractor and Farm equipment loan
which accounted for 68.42% of the Companys lending portfolio as on March 31, 2024.
e Companys Social Finance Framework meets the criteria and
guidelines for the allocation of proceeds of the Social
Bonds as per International Capital Market Association
("ICMA") Social Bond Principles 2023 ("SBP") and the Loan Market
Association ("LMA"), Asia Pacific Loan Market Association ("APLMA") and the Loan
Syndication and Trading Associations ("LSTA") Social Loan Principles
(2023). More details in this regard are available in the ESG Report forming part of the
Annual Report. e updated Social Finance Framework is available on the Companys
website at: https://cdn.shriramfinance.in/s_-kalam/files/2023-12/SFL-Social-Finance-Framework_Dec-2023_0.pdf In the past,
the Company availed loans from various international agencies including Asian Development
Bank (ADB), US Development Finance Corporation (DFC), MUFG International Financial
Corporation, Proparco, OeEB, etc.
e Company had updated the Social Finance Framework in December 2023 for
issuance of Social Bonds and/or availing Social Loans to finance or refinance a
portfolio of new and/ or existing Eligible Social Projects to promote sustainability. On
January 22, 2024, the Company issued USD 750,000,000 6.625% Senior Secured Notes due 2027
("Social Bonds") under the USD 3,500,000,000 Global Medium Term Note Programme
through updated Offering Circular dated December 29, 2023 to the Qualified Institutional Buyers
(QIBs) under the Rule 144A of the U.S. Securities Act 1933 and to the eligible investors
outside United States under Regulation S of the U.S. Securities Act 1933. During the year
under review, the Company availed ECB Loans of USD 879 million and EUR 50 million out of
which USD 804 million were under the Companys Social Finance Framework.
e proceeds of Loans and Senior Secured Notes issued have been utilized
by the Company to finance investments in Eligible Social Projects in accordance with
International Capital Market Association ("ICMA") Social Bond Principles 2023
("SBP") and the Loan Market Association ("LMA"), Asia Pacific Loan
Market Association ("APLMA") and the Loan Syndication and Trading
Associations ("LSTA") Social Loan Principles (2023) as permitted by the
ECB Guidelines. All External Commercial Borrowings are fully hedged to mitigate risk of
exchange rate volatility.
Commercial Papers
As at March 31 2024, the Company had Commercial Paper ("CPs")
with an outstanding amount (face value) of Rs.2,450 crores. CPs constituted approximately
1.28% of the outstanding borrowings as at March 31, 2024. e CPs of the Company are listed
on the debt market segment of the National Stock Exchange of India Limited.
Securitisation
During the Financial Year 2023-24, the Company securitized its assets
worth Rs.22,944.54 crores (accounting for 10.20% of the total Assets Under Management as
on March 31, 2024). With securitisation, the Company ensures better borrowing p rofile, leading
to lower interest liability owing to its lending to priority sector. e outstanding direct
assigned portfolio stood at Rs.3,194.32 crores as on March 31, 2024.
EQUITY SHARE CAPITAL
e issued, subscribed and paid up Equity Share Capital of the Company as
on March 31, 2024 stood at Rs.375,79,28,100/-. During the Financial Year under review, the
paid-up Equity Share Capital of the Company has been increased on account of issuance and
allotment of 13,65,534 Equity Shares of Rs.10/- each pursuant to the exercise of stock
options by the eligible employees under Shriram Finance Limited Employee Stock Option
Scheme 2023 (No.1) (SFL ESOS 2023 (No.1)) of the Company.
No Equity Shares were issued with differential rights as to dividend,
voting or otherwise during the year under review. e Company has not resorted to any buy
back of its Equity Shares during the year under review.
None of the Directors of the Company holds instruments convertible into
Equity Shares of the Company.
No sweat equity shares were issued to the employees of the Company
during the year under review.
Increase in Equity Share Capital during the period from April 1, 2024
and upto the date of this report
e paid-up Equity Share Capital of the Company has been increased on
account of issuance and allotment of 65,179 Equity Shares of Rs.10/- each pursuant to the
exercise of stock options by the eligible employees under SFL ESOS 2023 (No.1). e issued,
subscribed and paid up Equity Share Capital of the Company as on date of this report stood
at Rs.375,85,79,890/-.
EMPLOYEE BENEFIT SCHEME/PLAN
Shriram Finance Limited Employee Stock Option Scheme 2023 (No.1)
As an integral part of the Composite Scheme of Arrangement and
Amalgamation inter-alia, involving amalgamation of Shriram City Union Finance Limited
(SCUF) with the
Company (Scheme of Arrangement and Amalgamation) and in order to
continue the stock option b enefits of the eligible employees of erstwhile SCUF under Shriram City
Union Finance Limited Employee Stock Option Scheme 2013 (SCUF ESOS 2013), the Board of
Directors of the Company in its meeting held on March 15, 2023 approved "Shriram
Finance Limited Employee Stock Option Scheme 2023 (No.1)" or "SFL ESOS 2023
(No.1)" created in lieu of SCUF ESOS 2013. e Nomination and Remuneration Committee of
the Company in its meeting held on April 26, 2023 granted 21,26,875 Fresh Options under
SFL ESOS 2023 (No.1) to the eligible employees in lieu of 13,71,779 unvested and
unexercised stock options under the SCUF ESOS 2013. During the year under review, no
material changes were made to the SFL ESOS 2023 (No.1). e SFL ESOS 2023 (No.1) is in
compliance with the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat
Equity) Regulations, 2021 ("SBEB & SE Regulations"). A Certificate issued
by SPNP & Associates, Secretarial Auditor of the Company for the F.Y. 2023-24,
certifying that the SFL ESOS 2023 (No.1) has been implemented in accordance with the SBEB
& SE Regulations and the same would be made available for inspection by the Members
through electronic mode at the ensuing 45th Annual General Meeting scheduled to
be held on July 30, 2024. Disclosure pursuant to the provisions of Regulation 14 of the
SBEB & SE Regulations as at March 31, 2024 is annexed as
Annexure-I.
e same is also hosted on the website of the Company at
https://www.shriram finance.in/investors/financials
Shriram Finance Limited Employees Phantom Stock Appreciation Rights
Plan 2024
e Nomination and Remuneration Committee and the Board of Directors in
their respective meetings held on June 1, 2024 approved the employee b enefit scheme
titled Shriram Finance Limited Employees Phantom Stock Appreciation Rights Plan 2024
("PSAR Plan") formulated by the Company with an objective to: provide
means to enable the Company to attract and retain appropriate human talent;
motivate the employees / directors with incentives and reward opportunities;
achieve sustained growth of the Company and the creation of shareholders value by
aligning the interests of the employees / directors which will lead to long-term wealth
creation; create a sense of ownership and participation amongst the employees /
directors or otherwise increase their proprietary interest; and provide additional
deferred rewards to the employees/ directors. Since, it is a pure cash settled Phantom
Stock Appreciation Rights Plan and there is no involvement of fresh issuance/ purchase of
equity shares of the Company. e Company has yet not granted any SAR Units under the PSAR
Plan as on the date of this Report. Upon approval of PSAR Plan by the Nomination and
Remuneration Committee and the Board of Directors on June 1, 2024, it is necessary to make
consequential changes/revision in the terms of remuneration of whole time directors of the
Company to include grant of Stock Appreciation Rights (SAR) Units under the
PSAR Plan. e ordinary resolutions for seeking approval of the Members of the Company are
set out at Item Nos. 11 to 13 of the Notice of the ensuing 45th Annual General
Meeting.
DIRECTORS
Appointment/Re-appointment/change in designation of Directors during
the F.Y. 2023-24 and upto the date of this report Appointment/Re-appointment of
Independent Directors i. e Board of Directors based on the recommendation of the
Nomination and Remuneration Committee and in terms of Article 21 of the Articles of
Association of the Company and Section 161(1) of the Companies Act, 2013 ("the
Act") in its meeting held on August 31, 2023 appointed Mr. S. Ravindran (DIN
09778966) as an Additional Director of the Company, in the category of Non-executive
Independent Director, not liable to retirement by rotation, for a term of 5 ( five) consecutive
years commencing from August 31, 2023 to August 30, 2028, subject to approval of Members
of the Company. On October 5, 2023, the Members of the Company passed the Special
Resolution through Postal Ballot for the appointment of Mr. S. Ravindran as Independent
Director of the Company. ii. Based on the recommendation of the Nomination and
Remuneration Committee and the Board of Directors, the Members of the Company re-appointed
Mr. Pradeep Kumar Panja (DIN 03614568) as an Independent
Director of the Company for a second term of 5 ( five) years
commencing from October 25, 2023 to October 24, 2028 by way of passing Special Resolution
through Postal Ballot on October 5, 2023. iii. e Board of Directors based on the
recommendation of the Nomination and Remuneration Committee and in terms of Article 21 of
the Articles of Association of the Company and Section 161(1) of the Act in its meeting
held on June 1, 2024 appointed Mr. Gokul Dixit (DIN 00357170) and Mrs. M. V. Bhanumathi
(DIN 10172983) as Additional Directors of the Company, in the category of Non-executive
Independent Director, not liable to retirement by rotation, for a term of 5 (five) consecutive
years with effect from June 1, 2024 upto May 31, 2029, subject to approval of Members
at the ensuing 45th Annual General Meeting (45th AGM).
e Independent Directors hold high standards of integrity, expertise and
experience (including the pro_ciency). ey are exempted from the requirement to undertake
the online pro_ciency self-assessment test.
Re-appointment of Whole Time Director designated as "Executive
Vice Chairman"
e tenure of Mr. Umesh Revankar (DIN 00141189) as an Executive Vice
Chairman of the Company will expire on October 25, 2024. Based on recommendation of the
Nomination and Remuneration Committee and subject to approval of Members at the ensuing 45th
AGM, the Board of Directors in its meeting held on June 1, 2024 approved re-appointment of
Mr. Umesh Revankar as Executive Vice Chairman for a further period of 5 ( five) years with effect from
October 26, 2024 upto October 25, 2029, liable to retire by rotation. e Company has
received the notice pursuant to Section 160 of the Act signifying his intention to propose
candidature of Mr. Umesh Revankar for his appointment as Executive Vice Chairman of the
Company at the ensuing 45th AGM.
Change in designation of Mr. Parag Sharma, Joint Managing Director
& Chief Financial Officer
e Board of Directors in its meeting held on June 1, 2024 elevated and
re-designated Mr. Parag Sharma (DIN 02916744) as Managing Director & Chief Financial Officer
("Managing Director & CFO") of the Company w.e.f. June
1, 2024 for remainder term of his appointment i.e. up to December 12,
2026, subject to approval of Members at the ensuing 45th AGM, on the same terms
and conditions of appointment and payment of remuneration to him as approved by the
Members by way of passing of ordinary resolutions in the 43rd Annual General
Meeting held on June 23, 2022 and through Postal Ballot on February 21, 2023.
Re-appointment of director retiring by rotation
Mr. Parag Sharma (DIN 02916744), Managing Director & CFO of the
Company will retire by rotation at the ensuing 45th AGM and being eligible, offers himself
for re-appointment. e Board of Directors in its meeting held on April 26, 2024 based on
the recommendation of Nomination and Remuneration Committee recommended to the Members
re-appointment of Mr. Parag Sharma as director of the Company retiring by rotation. e
necessary resolutions for appointment of Mr. Gokul Dixit and Mrs. M. V. Bhanumathi as
Independent Directors of the Company, re-appointment of Mr. Umesh Revankar as an Executive
Vice Chairman of the Company and payment of remuneration to him, elevation and
re-designation of Mr. Parag Sharma as Managing Director & CFO of the Company and his
re-appointment as director retiring by rotation together with requisite disclosures are
set out in the Notice of the 45th AGM. e Board recommends to the Members
passing of the said resolutions.
Fit and Proper and Non-Disq ualification Declaration by Directors
All the Directors of the Company have con firm'Arial' SIZE='2'>ed that they satisfy the
fit and proper criteria as prescribed under Chapter XI of Master Direction
Reserve Bank of India (Non-Banking Financial Company Scale Based Regulation)
Directions, 2023, and that they are not disqualified from being
appointed/re-appointed/continuing as Director in terms of Section 164(1) and (2) of the
Act.
Declaration by Independent Directors
Pursuant to the provisions of Section 149 of the Act, the independent
directors have submitted declarations that each of them meets the criteria of independence
as provided in Section 149(6) of the Act along with Rules framed thereunder and Regulation
16(1)(b) of the Listing Regulations. ere has been no change in the circumstances affecting their
status as independent directors of the Company.
Policies on appointment of Directors and Remuneration
e management of the Company is immensely b enefitted from the guidance,
support and mature advice from members of the Board of Directors who are also members of
various committees. e Board consists of directors possessing diverse skill, rich
experience to enhance quality of its performance. e Company has adopted a Policy on Board
Diversity formulated by the Nomination and Remuneration Committee. e Companys
Remuneration Policy is framed for remuneration of Directors (Executive and Non-Executive),
Key Managerial Personnel and Senior Management Personnel in line with the requirement of
the Section 178 of the Act, Regulation 19 read with Part D of Schedule II to the Listing
Regulations and Master Direction Reserve Bank of India (Non-Banking Financial
Company
Scale Based Regulation) Directions, 2023. ese Policies are
available on the Companys website at https://www. shriram finance.in/investors/governance.
e Company has also formulated policy on Succession Planning for Directors and Key
Managerial Personnel for continuity and smooth functioning of the Company.
Number of Meetings of the Board
8 (Eight) Board Meetings were held during the Financial Year 2023-24. e
details of the Board and various Committee meetings are given in the Corporate Governance
Report.
Performance evaluation at Board and Independent Directors
Meetings
e Board, the Committees of the Board and independent directors
continuously strive for efficient functioning of Board and its committees and better corporate
governance practices. A formal performance evaluation was carried out at the meeting of
the Board of Directors held on March 22, 2024 where the Board made an annual evaluation of
its own performance, the performance of Directors individually as well as the evaluation
of the working of its various Committees for the Financial Year 2023-24 on the basis of a
structured questionnaire on performance criteria. e Policy on performance evaluation is
available on the website of the Company. e Board expressed its satisfaction with the
evaluation process. e observations made during the evaluation process were noted and based
on the outcome of the evaluation and feedback of the Directors, the Board and the
management agreed on various action points to be implemented in subsequent meetings.
e evaluation process endorsed cohesiveness amongst directors, the
openness of the management in sharing the information with the Board and placing various
proposals for the Boards consideration and approval.
e Independent Directors met on March 22, 2024 without the presence of
other directors or members of Management.
All the Independent Directors were present at the meeting. In the
meeting, the Independent Directors reviewed performance of NonIndependent Directors,
the Board as a whole and Chairman. ey assessed the quality, quantity and timeliness of flow of
information between the Company Management and the Board. e minutes of the Independent
Directors meeting were placed before the Board Meeting held on April 26, 2024 and
the same were noted by the Board. e Independent Directors expressed satisfaction over the
performance and effectiveness of the Board, individual Non Independent Directors and the
Chairman.
ey also expressed satisfaction with regard to the flow of
information between the Management of the Company and the Board. e Management took note of
various suggestions made in the meeting of Independent Directors. e Independent Directors
played active role in Board as well as Committee meetings in which they are members. e
members of the Audit Committee without the presence of members of Management had a
separate meeting with the Joint Statutory Auditors which covered Audit issues in general
and the framework and the process of Internal Audit in specific. e members of the Audit
Committee without the presence of members of Management also had a separate meeting with
credit rating agencies.
KEY MANAGERIAL PERSONNEL
e Board of Directors, on recommendation of Nomination and Remuneration
Committee, approved changes in the key managerial personnel as a part of periodical review
of their role, function and responsibility and to meet organizational needs. During the
year under review, Mr. Aseem Gandhi ceased to be Key Management Personnel with effect from
close of business hours on July 27, 2023 and Mr. P. Sridharan, Mr. Sudarshan Holla, Mr.
Nilesh Odedara, Mr. G M Jilani and Mr. K. Srinivas ceased to be Key Management Personnel
of the Company with effect from close of business hours on January 25, 2024.
e following persons continued as Key Managerial Personnel
("KMP") of the Company pursuant to Sections 2(51) of the Act:
1. Mr. Umesh Revankar, Executive Vice-Chairman
2. Mr. Y. S. Chakravarti, Managing Director & CEO
3. Mr. Parag Sharma, Managing Director & CFO
4. Mr. U Balasundararao, Company Secretary & Compliance Officer
5. Mr. S. Sunder, Joint Managing Director (not being part of the Board)
6. Mr. Hardeep Singh Tur, Chief Risk Officer (not being part of the Board)
7. Mr. R. Chandrasekar, Joint Managing Director & Chief Compliance Officer (not
being part of the Board)
DIRECTORS RESPONSIBILITY STATEMENT
Pursuant to the provisions of Section 134(3)(c) and Section 134(5) of
the Act, the Directors to the best of their knowledge and belief, con firm that: a) In
the preparation of the annual accounts, the applicable accounting standards have been
followed along with proper explanation relating to material departures; b) e accounting
policies as mentioned in Note 1 to Note 7 to the Standalone financial statements and Note
1 to Note 8 to the Consolidated financial statements have been selected and applied consistently, and
judgments and estimates have been made that are reasonable and prudent so as to give a
true and fair view of the state of affairs of the Company as at March 31, 2024 and of the profit of the
Company for the year ended on that date; c) Proper and sufficient care has been taken for the
maintenance of adequate accounting records in accordance with the provisions of the
Companies Act, 2013, for safeguarding the assets of the Company and for preventing and
detecting fraud and other irregularities; d) e annual accounts have been prepared on a
going concern basis. e) e Company had followed the internal financial controls laid down
by the directors and that such internal financial controls are adequate and were operating effectively; and
f) e directors had devised proper systems to ensure compliance with the provisions of all
applicable laws and that such systems were adequate and operating effectively.
RBI GUIDELINES
Your Company has complied with the various requirements prescribed
under the Master Direction Reserve Bank of India (Non-Banking Financial Company
Scale Based Regulation) Directions, 2023 for NBFC-UL within the s pecified
timelines including adopting policies for enhanced regulatory framework, Internal Capital
Adequacy Assessment Process Policy (ICAAP), complying with large exposure norms, setting
limits for sensitive sector exposure, etc. e Company continues to comply with the Master
Direction Reserve Bank of India (Non-Banking Financial Company Scale Based
Regulation) Directions, 2023 and all the applicable laws, regulations, guidelines, etc.
prescribed by RBI from time to time.
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT
Pursuant to Regulation 34(2)(f) of the Listing Regulations, the
Business Responsibility and Sustainability Report ("BRSR") is annexed and forms
part of the Annual Report.
e Company has appointed M/s. Pijush Gupta & Co., Chartered
Accountants for obtaining reasonable assurance of BRSR and the Assurance Report issued in
this regard forms part of the BRSR for the Financial Year 2023-24.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
e CSR Committee comprises of following directors namely, Mr. Umesh
Revankar Chairman, Mr. Pradeep Kumar Panja and Mr. Y. S. Chakravarti. e CSR Report
for the Financial Year 2023-24 is annexed to this report as Annexure-II. e details
of the ongoing CSR projects/ programs/ activities are included in the CSR Report. e CSR
Policy is uploaded on the Companys website at https://www.shriram finance.in/
investors/governance
ANNUAL RETURN
In accordance with the provisions of Section 92(3) of the Act, Annual
Return of the Company is hosted on website of the Company at https://www.shriram finance.in/investors/
financials
CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION AND FOREIGN EXCHANGE
EARNINGS AND OUTGO
e information pursuant to Section 134(3)(m) of the Act read with the
Companies (Accounts) Rules, 2014 is as follows: a. e Company continues its initiatives for
conservation of energy, the details of which are given in Business Responsibility and
Sustainability Report. b. Technology absorption - During the year under review, the
Company has launched "Shriram One" Super App as an one stop solution catering to
all financial needs of the customers/investors of the Company for loans, payments,
investments, Insurance, credit score check which reduces the need to download multiple
apps to perform different functions, with an end goal of having everything in one app i.e.
social networking, shopping, banking services, etc. Considering the nature of services and
businesses, no specific amount of expenditure is earmarked for Research and Development.
However, the Company on an ongoing basis strives for various improvements in the products,
technology platforms, and processes.
During the year, the Company has spent Rs.274.54 crores on capital and
operating expenses of IT, an increase of 12.06% over the previous financial year.
c. e Company made Foreign Exchange Earnings of Rs.1.45 crores d. Outgo under Foreign
Exchange Rs. 144.91 crores.
LOANS, GUARANTEE OR INVESTMENTS IN SECURITIES
e loan made, guarantee given or security provided in the ordinary
course of business by a Non-Banking Financial Company registered with Reserve Bank of
India are exempt from the applicability of provisions of Section 186 of the Act. As such,
the particulars of loans and guarantee have not been disclosed in this Report.
During the year under review, the Company has invested surplus funds in
various securities in the ordinary course of business. For details of the investments of
the Company, refer to Note 13 of the financial statements.
CONTRACTS OR ARRANGEMENTS WITH RELATED PARTIES
All the related party transactions were entered into in the ordinary
course of business on an arms length basis. Hence, no disclosure in Form AOC-2 is
necessary and the same does not form part of this report. For details of the transactions
with related party entered into in the ordinary course of business on an arms length
basis, refer to the Note 49 to the financial statements.
As required under the Master Direction Reserve Bank of India
(Non-Banking Financial Company Scale Based Regulation) Directions, 2023 and Listing
Regulations, the policy on materiality of related party transactions and dealing with
related party transactions as approved by the Board is uploaded on the Companys
website at https://www. shriram finance.in/investors/governance ere are no materially significant
related party transactions made by the Company with Promoters, Directors, Key Managerial
Personnel or other designated persons which may have a potential conflict with the interest of
the Company at large. None of the Directors has any pecuniary relationship or transaction
vis-?-vis the Company save and except the payment of sitting fees and commission paid to
Independent Directors, remuneration to Directors apart from transactions in the ordinary
course of business and on arms length basis at par with any member of general
public. e Company did not advance any loans to any of its Directors. e details of the
transactions with Related Parties are provided in the Note 49 to the Financial Statements.
WHISTLE BLOWER POLICY/ VIGIL MECHANISM
e Companys Whistle Blower policy provides a mechanism under which
an employee/director of the Company may report unethical behaviour, suspected or actual
fraud, violation of code of conduct and personnel policies of the Company. e Vigil
Mechanism ensures standards of professionalism, honesty, integrity and ethical behaviour.
e Whistle Blower Policy/Vigil Mechanism is uploaded on the Companys website:
https://www.shriram finance.in/ investors/governance
FINANCIAL SUMMARY/HIGHLIGHTS
Income for the Financial Year 2023-24 increased by 17.43% to
Rs.34,997.61 crores as compared to Rs.29,802.89 crores in the previous Financial Year
2022-23; Income from operations for the Financial Year 2023-24 was Rs.34,964.41 crores as
compared to Rs.29,772.16 crores in the previous Financial Year 2022-23, a growth of
17.44%; P rofit before tax for the Financial Year 2023-24 was Rs.9,683.64 crores as compared to
Rs.8,184.89 crores in the previous Financial Year 2022-23; Profit after tax for the
Financial Year 2023-24 was Rs.7,190.48 crores as compared to Rs.5,979.34 crores in the
previous Financial Year 2022-23.
e overall disbursement during Financial Year 2023-24 stood at
Rs.142,175.12 crores as compared to Rs.1,11,848.44 crores in the previous Financial Year
2022-23.
Our interest income increased by 17.45% from Rs.28,607.36 crores for
the year ended March 31, 2023 to Rs.33,599.66 crores for the year ended March 31, 2024.
Finance costs increased by 18.02% from Rs. 12,545.76 crores for the year ended March 31,
2023 to Rs.14,806.12 crores for the year ended March 31, 2024. Other expenses increased
from Rs.1,578.34 crores for the year ended March 31, 2023 to Rs.1,782.32 crores for the
year ended March 31, 2024. Our fees and commission expenses for the Financial Year 2023-24
was Rs.422.77 crores as compared to Rs.304.44 crores in Financial Year 2022-23.
RISK MANAGEMENT AND INTERNAL FINANCIAL CONTROL SYSTEM
e Companys Risk Management Policy deals with i dentification,
mitigation and management of risks across the organization. is has been dealt with the
Management Discussion and Analysis annexed to the Annual Report. e Companys well-defined
organizational structure, documented policy guidelines, defined authority matrix and internal financial
controls ensure operational effectiveness, reliability of financial data and compliance with
applicable laws, regulations and Companys policies.
e financial control framework includes internal controls, delegation of
authority procedures, segregation of duties, system access controls, and document filing and
storage procedures. e Internal Auditor ensures the continued effectiveness of the
Companys internal control system. e Audit Committee reviews internal financial control
reports prepared by the internal auditor. e Company has framed risk based internal audit
policy as part of its oversight function. e objective of risk based internal audit review
is to identify the key activities and controls in the business processes, review effectiveness of
business processes and controls, assess the operating effectiveness of internal controls and
provide recommendations for business process and internal control improvement.
COMPOSITION OF AUDIT COMMITTEE
e Audit Committee comprised of following Independent Directors namely,
Mr. S. Sridhar Chairman, Mr. Pradeep Kumar Panja, Mrs. Maya S. Sinha and Mr. S.
Ravindran.
OTHERS
ere were no material changes and commitments, affecting the financial
position of the Company which has occurred between the end of the financial year of
the Company and the date of the Directors report.
ere are no s ignificant and material orders passed by the regulators or courts or
tribunals impacting the going concern status and the Companys operations in future.
For other orders, please refer to Note 48 of the financial statement containing details
of the contingent liabilities.
ere was no fraud reported by the Auditors of the Company under
the Section 143(12) of the Act to the Audit Committee.
ere was no change in the nature of business of the Company.
Your Company adopted ISO 27001 standards, practices its
processes and upgrade its implementation on regular basis to maintain the information
security as per the market trend. e Company is prepared to face emerging cyber threats
such as Zero-day attacks, remote access threats and targeted threats. Our company has
established disaster recovery centers and various security controls are in place to
mitigate risks, also safeguard the Company against security breaches and technological
lapses located in different seismic zones, periodic upgrading of servers and data storage,
adopting new technology for data management. On regular basis different types of system
audits are conducted by the external and internal auditors. Board constituted IT Strategy
Committee governs the security policies and its implementation as per the Company
corporate governance process. To improve cyber-security system, the Company continuously
invests towards upgrading the technology, IT security related implementation, training and
awareness program.
e Company has a policy for prevention of Sexual Harassment for
Women at Workplace. An Internal Complaints Committee has been constituted in line with the
Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013
(POSH Act). On February 15, 2024, the Company had arranged online orientation
programme, for its Internal Committee Members under POSH Act, at PAN India Level, in order
to make them pro_cient to discharge their duties. e training was attended by all the
Internal Committee Members at PAN India. e Company has in place a Module on
"PREVENTION OF SEXUAL HARASSMENT IN WORKPLACE" (POSH) in - MyCoach E-Learning
Platform, for sensitising the employees with the provisions under the POSH. During the
year under review, there were 6 (six) complaints filed under the POSH Act out of which
1(one) was upheld and 2(two) are outstanding as on date.
Disclosure regarding details relating to deposits covered under
Chapter V of the Act is not applicable since our Company is a Non-Banking Financial
Company regulated by Reserve Bank of India. e Company accepts deposits as per Master
Direction - Non-Banking Financial Companies Acceptance of Public Deposits (Reserve Bank)
Directions, 2016.
e Company has obtained a c ertificate from the statutory auditor
certifying that the Company has complied with the requirements of the Regulation 9 of the
Master Direction Foreign Investment in India with regard to downstream investments.
e Company has complied with Secretarial Standards issued by the
Institute of Company Secretaries of India on Board Meetings, General Meetings and
Dividend.
ere were neither any applications filed by or against the
Company nor any proceedings were pending under the Insolvency and Bankruptcy Code, 2016
during the year under review.
e details of difference between amount of the valuation done at the time of one time
settlement and the valuation done while taking loan from the Banks or Financial
Institutions along with the reasons thereof. Not Applicable
e Company has not defaulted in repayment of loans from banks and
financial
institutions. ere were no delays or defaults in payment of interest/principal of any of
its debt securities.
e provision of Section 148 of the Act relating to maintenance of
cost records and cost audit are not applicable to the Company.
e equity shares of the Company were not suspended from trading
during the year on account of corporate actions or otherwise.
e voting rights are exercised directly by the employees in
respect of equity shares allotted under the Shriram Finance Limited Employee Stock Option
Scheme 2023 (No.1). us, the disclosure requirements pursuant to Rule 16(4) of the
Companies (Share Capital and Debentures) Rules, 2014 is not applicable.
Disclosures pursuant to RBI Master Directions, unless provided
in the Directors Report form part of the notes to the standalone financial
statements and Report on Corporate Governance.
SUBSIDIARY AND ASSOCIATE
Shriram Housing Finance Limited (CIN - U65929TN2010PLC078004)
("SHFL"), subsidiary of the Company is a housing finance company registered
with the National Housing Bank and regulated by Reserve Bank of India (Registration
Number- 08.0094.11). e equity shares of SHFL are not listed on any stock exchange, but has
its debt securities listed on BSE Limited. e primary operation of SHFL is providing loans
for the purchase or construction of residential property and loans against property. SHFL
is not a material subsidiary within the meaning of the Listing Regulations. e
Companys policy for determination of material subsidiary, as adopted by the Board of
Directors, in conformity with Regulation 16 of the Listing Regulations, can be accessed on
the Companys website at https://www. shriramfinance.in/investors/governance.
Provision of Regulation 24 of the Listing Regulations relating to
subsidiary companies, to the extent applicable, have been duly complied with.
Mr. Y. S. Chakravarti, Managing Director & CEO of the Company is a
Non-Executive, Non-Independent Director on the Board of SHFL. Mrs. Maya S Sinha and Mr. S.
Sridhar, Independent Directors of the Company were appointed as Independent Directors of
SHFL w.e.f. March 28, 2024 and April 1, 2024, respectively.
SHFL has 155 branches as on March 31, 2024 across India. SHFL has
served 2,10,000 customers with loans in its portfolio as on March 31, 2024. ( e no. of
live customers as on March 31, 2024 is 71,005). e total employee strength of SHFL as on
March 31, 2024 was 3,232. e CAGR of loan disbursement of SHFL over last five years was
around 61.1% with total disbursement during the year being Rs.7,591 crores. e total
borrowings of SHFL as on March 31, 2024 was Rs.9,654.94 crores out of which Rs.1,340.85
crores was by way of issuance of NCDs and the balance amount of Rs.4,782.70 crores was
through borrowings from Banks and Financial Institutions (Rs.134.04 crores), National
Housing Bank (Rs.1,357.10 crores), ECB (Rs.833.11 crores), securitisation through PTC
(Rs.896.70 crores), and commercial paper (Rs.310.44 crores).
Shriram Automall India Limited (CIN-U50100TN2010PLC074572)
("SAMIL"), an associate of the Company engaged in facilitating buying and
selling of passenger vehicles, commercial vehicles, construction equipment, farm
equipment, two wheelers, three wheelers, gold and properties by providing a professionally
managed auction platform to its customers in phygital, physical and online mode. As on
March 31, 2024, SAMIL has 162 Automalls including Feeder Yards and Park and Sale point
Yards located across the Country. As per the audited financial statements of SAMIL for the
year ended March 31, 2024, its total income from operations and Net Profit was
Rs.209.31 crores and Rs.17.52 crores respectively, on consolidated basis. e said financial
statements of SAMIL will be made available to Members on request.
Pursuant to Section 129 of the Act read with Rule 5 to the Companies
(Accounts) Rules, 2014, the statement containing salient features of the financial
statement of subsidiary and associate company in Form AOC-1 forms part of the Annual
Report. e consolidated financial statements forming part of this Annual Report are prepared in
compliance with the applicable Indian Accounting Standards and Listing Regulations.
Pursuant to the provisions of Section 136 of the Act, the financial statements of the
Company and its subsidiary (SHFL) are placed on the Companys website at
https://www.shriramfinance.in/investors/financials.
e annual report and the annual accounts of SHFL shall be made available
to the Members of the Company seeking such information. e annual accounts shall also be
kept for inspection by the Members at the Registered Office of the Company and of SHFL. e
Company shall furnish hard copy of details of accounts of SHFL to any shareholder on
demand.
During the Financial Year 2023-24, there was no other entity which
became or ceased to be subsidiary, joint venture or associate of the Company.
UPDATE FROM APRIL 1, 2024 AND UPTO THE DATE OF THIS REPORT
Acquisition of new Subsidiary
e Audit Committee and the Board of Directors at their respective
meetings held on April 26, 2024, subject to approval of RBI, approved acquisition of 100%
equity stake in Shriram Overseas Investments Private Limited (CIN- U65990TN1995PTC129168)
(SOIPL) from Shriram Investments Holdings Private Limited for total consideration up to
Rs.48.05 crores for the purpose of carrying Primary Dealership business. SOIPL is a
Non-Banking Financial Company within the promoter group and engaged in the business of
investment in, acquire and hold, underwrite, subscribe for and/or sell or dispose shares,
bonds, stocks, securities, debenture stocks issued by any company constituted and carrying
on business in India or elsewhere, and also act as underwriters and brokers of stock,
shares, debentures, Government Bonds, Units of Unit Trust of India, National Savings C ertificate, Fixed
Deposits and other savings instruments.
Post acquisition by the Company, SOIPL will make necessary application
to Reserve Bank of India for undertaking Primary Dealership business. Accordingly the name
of the Company would be changed to "Shriram Gilts Limited" to align the name
with the business of Primary Dealership, subject to approval of Registrar of Companies. e
current
fix ed income activities of the
Company can be rolled into Primary Dealership which will get a boost from wider
acceptability and balance sheet capabilities. e Company intends to acquire entire share
capital of the SOIPL which will commence Primary Dealership business on receipt of
necessary approval/license of Primary Dealership from Reserve Bank of India. ere exists significant
opportunity to access to fixed income market with guaranteed source of funds through acquiring
Primary Dealership license from RBI.
Disinvestment in Subsidiary
e Board of Directors at its meeting held on May 13, 2024 considered and
approved the proposal for disinvestment/sale/ transfer of its entire stake of the paid-up
equity share capital in SHFL, high value debt-listed non-material subsidiary of the
Company to Mango Crest Investment Ltd ( affiliate of Warburg Pincus) for a consideration up to Rs.3,909 crores along
with certain additional amounts based on occurrence of identified events. In this regard, the
Share Purchase Agreement was executed on May 13, 2024.
Subject to the receipt of requisite approvals from regulatory
authorities and fulfilment of other customary conditions, as per the terms and conditions
specified in the Share Purchase Agreement and other ancillary agreements and upon
transfer of shares held by the Company in SHFL, SHFL shall cease to be a subsidiary of the
Company.
PARTICULARS OF EMPLOYEES AND REMUNERATION
Disclosures required under the provisions of Section 197(12) of the Act
read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial
Personnel) Rules, 2014, as amended, containing, inter-alia, the ratio of remuneration of
directors to median remuneration of employees, percentage increase in the median
remuneration, are annexed to this Report as Annexure - III.
Statement containing the particulars of top ten employees and the
employees drawing remuneration in excess of limits prescribed under Section 197(12) of the
Act read with Rule 5(2) and (3) of the Companies (Appointment and Remuneration of
Managerial Personnel) Rules, 2014 is an annexure forming part of this Report. In terms of
the proviso to Section 136(1) of the Act, the Report and Accounts are being sent to the
Members excluding the aforesaid annexure. e said statement is available for inspection
with the Company. Any Member interested in obtaining a copy of the same may write to the
Company Secretary at secretarial@ shriram finance.in
e Managing Director & CEO of the Company as per the terms of his
appointment, does not draw any commission or remuneration from SHFL, subsidiary company.
Hence, no disclosure as required under section 197(14) of the Act has been made.
AUDITORS
e current Joint Statutory Auditors of the Company viz. M/s. Sundaram
& Srinivasan, Chartered Accountants, Chennai (ICAI Firm Registration No. 004207S) and
KKC
& Associates LLP (formerly Khimji Kunverji & Co LLP), Chartered
Accountants, Mumbai (ICAI Firm Registration No. 105146W/ W100621) who were appointed as
Joint Statutory Auditors of the Company at the Extra-Ordinary General Meeting of the
Company held on September 15, 2021 and 43rd Annual General Meeting held on June
23, 2022 will hold office till the conclusion of 45th Annual General Meeting of
the Company in line with the Guidelines for Appointment of Statutory Central Auditors
(SCAs)/ Statutory Auditors (SAs) of Commercial Banks (excluding Regional Rural Banks),
Primary (Urban) Co-operative Banks and Non-Banking Finance Companies ("NBFCs")
(including Housing Finance Companies) issued by Reserve Bank of India ("RBI") on
April 27, 2021 ("RBI Guidelines").
Since, the current Joint Statutory Auditors of the Company will be
completing their term as a Joint Statutory Auditors after conclusion of the ensuing 45th
AGM of the Company, the Audit Committee and the Board of Directors in their respective
meetings held on January 24, 2024 and January 25, 2024 recommended to the Members of the
Company, pursuant to RBI Guidelines, the passing of the necessary resolutions at the
ensuing 45th AGM of the Company for the appointment of M/s. G D Apte & Co,
Chartered Accountants, Mumbai (Firm Registration No. 100515W) and M/s M M Nissim & Co
LLP, Chartered Accountants, Mumbai (Firm Registration No. 107122W/W100672) as new Joint
Statutory Auditors of the Company from the conclusion of 45th Annual General
Meeting of the Company till the conclusion of 48th Annual General Meeting of
the Company to conduct the audit of accounts of the Company for a term of three
consecutive financial years ending March 31, 2025, March 31, 2026 and March 31, 2027
in place of the current Joint Statutory Auditors retiring at the 45th AGM of
the Company. e new Joint Statutory Auditors have confirmed that they are not disqualified to act
as Auditors and are eligible to hold office as Joint Statutory Auditors of the Company. ey have also confirmed that they
hold a valid peer review certificate as prescribed under the Listing Regulations.
Approval of the Members at the ensuing 45th AGM of the
Company is also being sought for fixation of remuneration of new Joint Statutory Auditors of the Company
for the Financial Year 2024-25. e Auditors Report to the Members for the year under
review is unmodified, i.e., it does not contain any qualification, reservation or
adverse remark or disclaimer.
In terms of the RBI Master Directions Non-Banking Financial
Companies Auditors Report (Reserve Bank) Directions, 2016, the current Joint
Statutory Auditors have also submitted an additional report dated April 26, 2024, for the
Financial Year 2023-24 which has been filed with RBI. ere were no comments or adverse remarks in the said
report as well.
SECRETARIAL AUDIT
SPNP & Associates, Practicing Company Secretaries (Peer Review No:
1913/2022) were appointed as the Secretarial Auditor for conducting the Secretarial Audit
of the Company for the Financial Year 2023-24 in accordance with the provisions of Section
204 of the Act read with the Rules framed thereunder.
Pursuant to the provisions of Section 204 (1) of the Act, the
Secretarial Audit Report for the Financial Year 2023-24 issued by SPNP & Associates,
Practicing Company Secretaries is annexed to this report as Annexure-IV. e report
does not contain any q ualification, reservation or adverse remark.
CORPORATE GOVERNANCE
Pursuant to Schedule V to the Listing Regulations, the following
Reports/ C ertificates form part of the Annual Report: the Report on Corporate
Governance; the Certificate duly signed by the Managing Director & CEO and the Joint
Managing Director & Chief Financial Officer on the Financial Statements of the Company for the year ended March
31, 2024 as submitted to the Board of Directors at its meeting held on April 26 2024;
the declaration by the Managing Director & CEO regarding compliance by the
Board members and senior management personnel with the Companys Code of Conduct; and
the Management Discussion & Analysis Report. e Auditors Certificate on
Corporate Governance is annexed to this report as Annexure-V.
FELICITATION/ RECOGNITIONS/AWARDS RECEIVED BY YOUR COMPANY DURING THE
YEAR
CSR - Felicitation by Logistics Sector Skill Council for Transforming
Road Safety with Noble CSR effort
e Logistics Sector Skill Council (LSC) felicitated the Company for its
Commercial Vehicle Driver Training/ Up-skilling CSR initiative in October, 2023.
Human Resources - Great Place to Work C ertified 2023
e Company has also been c ertified by Great Place to Work
Institute, as Indias Best Workplaces in Health and Wellness 2023.
Information Technology
"NBFC Leadership Awards 2023" - Visionary Technology
Leader by Krypton Business Media Private Limited
Elets BFSI CXO Awards - Excellent Use of Technology in NBFC
Services
Elets BFSI Game Changer Awards 2023 - Digital Service Innovator
FE Visionary Leader 2023 - Exemplary Contribution to the Field
of NBFC
Security Leadership Summit Awards 2023 - Excellence in Security
Leadership
Cloud Tech Summit 2023 - Digital Innovation Leader in BFSI
ACKNOWLEDGEMENT
e Board of Directors would like to place on record their gratitude for
the guidance and cooperation extended by Reserve Bank of India and the other regulatory
authorities. e Board takes this opportunity to express its sincere appreciation for the
excellent patronage received from the Banks and Financial Institutions and for the
continued enthusiasm, total commitment, dedicated efforts of the executives and
employees of the Company at all levels. We are also deeply grateful for the continued confidence and
faith reposed on us by all the Stakeholders including Shareholders, Depositors, Debenture
holders and Debt holders.
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